If you believe you have been contacted by us, but have not received a response or seen your job advertised, please contact us to confirm whether it was really us.

Privacy Notice

We respect your right to privacy. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. This Privacy Policy should be read alongside, and in addition to the Terms and Conditions. Please read this Privacy Policy carefully.

Unless otherwise defined in this Privacy Policy, terms used have the same meaning as in the Terms and Conditions

  1. About Us

1.1    In this Privacy Policy, references to “we” or “us” are to South West Councils.  South West Councils is a not-for-profit member organisation comprising all   41 local authorities in the South West and 100 Associate members. Our registered office is at Dennett House, 11 Middle Street, Taunton, Somerset, TA1 1SH and we will be the controller of any personal data processed as described in this Privacy Policy.

1.2    This privacy notice is to let you know how South West Councils promise to look after your personal information. This includes what you tell us about yourself, what we learn by having you as a customer, and the choices you give us about what marketing you want us to send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

1.3    If you have any questions about your personal information, please use the ‘Contact Us’ form linked at the bottom of the page.

  1. Use of the Website and Content

2.1    This Privacy Policy applies only to your use of the website and online content. Organisations who provide the online vacancy listings, campaigns, etc. or other linking sites found on the Website may also gather information and you should consult those other parties’ privacy policies as appropriate and applicable.

  1. Collection of Information

3.1   When you access the website via any means, use the online vacancy listings, register for job alerts and provide comments via the contact form we may collect, store and use certain of your personal information in line with this policy. We may also ask you for information when you report a problem with the Website or the online content.

3.2   To register on the website, we ask for your name and email address. You may also specify which job categories you wish to receive job alerts for.  When you make an application the advertising organisation will also collect and process further details relevant to the recruitment process. If you contact us, we may also keep a record of that correspondence.

3.3   We may also collect data relating to your visits to the Website that cannot identify you but records your IP address, your use of our website and online content including, for example, details of how long you have used the website for.

3.6   Finally, the organisations you submit a job application to may, through South West Jobs, receive information about you from third parties (such as employers references) who are requested to disclose that information as part of the process.

  1. Use of Your Information

4.1   When you access the website via any means, use the online vacancy listings, register for job alerts and provide comments via the contact form, you agree that your personal information may be collected, stored, used and shared by us and our partners, advertising organisations, or third parties we work with, for any of the following purposes:

(a)     to provide, maintain, protect and improve the quality of the website and the online vacancies and content we offer, including by conducting anonymised market research, and to protect us and our users;

(b)     to provide you with a personalised browsing experience when using the website;

(c)     to fulfil any contractual agreements between you and us;

(d)     if you have registered for job alerts, to send you details of relevant vacancies which may interest you.  You can stop these job alerts at any time by activating the unsubscribe option in the emails you are sent. Alternatively, you can access your account to change your preferences if you only wish to unsubscribe from a job category.

(e)     to tailor our advertising on social media to your use of the website;

(f)      to allow you to use the full range of features on or via our website;

(h)     to comply with legal and regulatory requirements;

(j)      to contact you occasionally in order to invite you to share your opinions and experiences of South West Jobs;

(k)    to allow advertising organisations that provide online vacancy listings or content to perform market research (as more fully set out in paragraph 12 below); and

(l)     in order to provide third party services available through our website, including the Council Advertising Network who deliver advertising through South West Jobs.  More information provided below.

  1. Storage of Information

5.1   All information is stored on our secure servers. When advertisers register, we will ask you to choose a password which enables you to access the online content. You are responsible for keeping this password confidential. We ask you not to share this password with anyone.

5.2   Our servers are based in the UK.  Information relating to the Council Advertising Network is stored and processed in EU based servers, primarily Ireland.  However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet.

  1. Legal Basis for Processing Your Information

6.1   Our, or the organisations advertising vacancies on the sites, legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

6.2   However, we/they will normally collect personal information from you only (i) where we/they have your consent to do so, (ii) where we/they need the personal information to perform a contract with you, or (iii) where the processing is in our/their legitimate interests and not overridden by your rights. In some cases, we/they may also have a legal obligation to collect personal information from you.

6.3   If we/they ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we/they will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as the possible consequences if you do not provide your information).

6.4   Similarly, if we/they collect and use your personal information in reliance on our legitimate interests (or those of any third party), we/they will make clear to you at the relevant time what those legitimate interests are.

  1. Disclosure of Your Information

7.1    We may disclose your personal information to third parties when permitted by law including:

(a)  with your consent;

(b)  to our suppliers in order for them to help us provide our services to you, this includes:

(c)   if we sell or buy any business or assets, in which case we may disclose your information to the prospective seller or buyer of such business or assets, provided that they continue to use your information substantially in accordance with the terms of this Privacy Policy;

(d)  if all, or substantially all of our assets, are acquired by a third party provided that they continue to use your information substantially in accordance with the terms of this Privacy Policy, in which case information held by us will be one of the transferred assets; and

(e)  if we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our Terms and other agreements; or to protect our rights, property, or safety, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

  1. Data Retention

8.1   We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

8.2   When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  1. Your Rights

9.1    You have the following data protection rights:

  1. Children

10.1  We strongly believe in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain personal information from persons under 13 years of age, and no part of the Website is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access the Website at any time or in any manner. We will take appropriate steps to delete any personal information of persons less than 13 years of age.

  1. Cookies

11.1  A cookie is a small piece of data that is sent to your browser from a web server and stored temporarily on your computer. A cookie cannot read data off your hard disk, read cookie files created by other websites or damage your system.

11.2  South West Jobs uses cookies to enhance your interaction with our site. The cookies in this website are not used to track users through the system if they are not logged in and when a user registers they are accepting these secure cookies to be sent to their devices.

11.3  This website only uses cookies to maintain a unique identity on your browser whilst you use certain pages. Any cookies used do not contain any record of the information you may enter, nor any other personal information. They are only used to measure overall website traffic and to ensure interactive sessions function correctly.

11.4  In order to keep our website and services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use them. We currently use a number of cookies from Google Analytics. The Google Analytics cookies contain a randomly generated ID used to recognise your browser when you read a page. The cookie contains no personal information and is used only for web analytics. Google Analytics sets the following cookies by default as described in the table below.

__utma This cookie is used to determine unique visitors to our site and it is updated with each page view. 2 years from set/ update
__utmb This cookie is used to establish and continue a user session with our site. Each time a user visits a different page on our site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for longer than 30 minutes. 30 minutes from set/ update.
__utmc This cookie operates in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. In particular, this cookie is not provided with an expiration date, so it expires when the user exits the browser. Not set
__utmz This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our own site. The cookie is updated with each page view to your site. 6 months from set/update.

 

 

 

11.5  If you are concerned about the potential use of information gathered from your computer by cookies, you can set your browser to prompt you before it accepts a cookie. Most Internet browsers have settings that let you identify and/or reject cookies. Most modern browsers will allow you to: See what cookies you’ve got and delete them on an individual basis. Block third party cookies. Block cookies from particular sites. Block all cookies from being set. Delete all cookies when you close your browser. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under settings you can also delete individual cookies or any cookies that your browser has stored.

You can find more information on how to delete and control cookies at the About Cookies website.

  1. Research

12.1  South West Councils and other partner institutions that provide online vacancy listings or content on the website carry out research to ensure we are providing the best jobseeker engagement across the population.

12.2 Research will always be conducted using information which has had identifiable details expunged from the data being looked at.

12.3  Data we would use in this research encompasses Equal Opportunities information, where you saw a vacancy and, on occasion, general geographical details such as the first section of a postcode (TA1 for example).

  1. Council Advertising Network

The Council Advertising Network is responsible for delivering advertising on the South West Jobs website. Please take a moment to read their privacy policy which includes cookie information and details on how to opt out: http://www.counciladvertising.net/can-privacy-policy.html

  1. Updating this Privacy Policy

14.1 From time to time it will be necessary to update our privacy policy. If we decide to change our privacy policy, we will indicate that changes have been made on the homepage. This is in order to ensure our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

14.2 If at any point we wish to use personally-identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner.

  1. Share This Tool

You have the option to use the “ShareThis” tool from most pages within the South West Jobs website to access third party services such as Twitter and Facebook. We do not control the privacy practices of such third parties, and you are subject to the privacy policies of those third parties when you use their services.

  1. Contacting South West Councils

15.1  If you have any questions, comments or complaints about this Privacy Policy, please contact us using the details below:

Business Manager South West Councils Dennett House 11 Middle Street Taunton TA1 1SH

E-mail: SWJobs@swcouncils.gov.uk