Role Summary & Benefits

Estate Operative

Permanent

Full-Time

£25,583 – £25,989

Come and work for an award-winning organisation!

We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.

We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. 

Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.

About the role

Help us keep Cheltenham’s communities clean, safe and welcoming. We’re looking for a practical, reliable Estate Operative to join our Housing Services team and make a real difference to residents every day.

What you’ll do
• Clean communal areas across our flats
• Carry out carpet, window and food waste bin cleaning
• Remove fly tipping and waste that poses fire risks
• Test and record monthly emergency lighting checks
• Report hazards, defects and tenancy breaches
• Use a PDA to record jobs, evidence and vehicle checks
• Work safely with waste, sharps and equipment

What you’ll bring
• A full UK driving licence
• Experience with manual handling
• Confidence working indoors and outdoors
• Ability to work independently and communicate clearly
• Accuracy when recording information
• Awareness of Health & Safety and safeguarding
Experience in cleaning or relevant training is helpful but not essential.

Why join us?
You’ll be part of a supportive team that lives our values: taking responsibility, leading by example, learning, and caring for our communities. We’ll help you grow, stay safe and take pride in the work you do.
We reserve the right to close the vacancy prior to the advertised closing date.

What can we do for you…

• An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
• A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays).
• A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
• A comprehensive programme of learning and development.
• Two days (pro rata) paid time off for volunteering.
• Enhanced maternity and paternity schemes.
• Access to free counselling services.
• Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan.
• A cycle to work scheme.
• Low-cost town centre parking.
• A commitment to employee wellbeing.

Applications

To apply for this position please click on “apply now” at the bottom of this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Cheltenham Borough Council.

The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.

Closing date

Mon, 24 Aug 2026

Key Responsibilities

Operational Responsibilities
• Day to day responsibility for vehicles / plant / materials under the direction of the Estate Services Team Leader and Logistics Officer.
• Report any defects for vehicles, plant and materials to the Estate Services Team Leader
• Notify Customer Contact centre via telephone, email or IT system to raise job tickets for fly tipping and other instances
• Work in compliance with the codes of conduct, regulations (including financial) and policies of the council.
• Accurately capture job details, record time taken, capture evidence for rechargeable work, record vehicle checks, defect reporting and take photographs using a PDA
• Collect physical and digital evidence to support the recharge process

Health and Safety Responsibilities
• Report any defect or Health and Safety concern helping to ensure the safety of everyone
• Identify breaches of tenancy agreement with regards to health and safety, fire safety and fly tipping in communal areas, accurately recording details on the PDA
• Ensure own personal health and safety by following safe systems of work and by meeting the requirements of CBC health and safety policies and relevant legislation.
• Comply with safe working systems and control of substances hazardous to health assessments