Business Support Officer
Closing Date: 17/08/2025
Post Number: CORP/3813
Category
Administration, Secretarial and Office Support
Contract Type
Permanent
Salary
£24,790-£25,584
Location
plymouth
Role Summary & Benefits
We are looking for a proactive and customer-focused Business Support Officer to join our Place team, supporting Waste and Streets Services.
In this role, you’ll support a range of departments by providing high-quality administrative and customer service functions.
You’ll be confident in giving information and signposting customers face to face, over the phone, online, and in writing, ensuring that services are delivered efficiently to colleagues, managers, and the public.
Strong customer service skills, a professional approach, and the ability to work both independently and within a team are essential.
The ideal candidate will be a fast learner with solid administrative experience and a good understanding of office procedures.
You should be able to prioritise your own workload effectively to meet deadlines, demonstrate excellent IT and communication skills, and have the confidence to take ownership of issues and see them through to resolution.
Accuracy, attention to detail, and the ability to handle financial transactions responsibly are also key requirements for the role.
If you’re someone who thrives in a busy environment, we’d love to hear from you.
We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.
For more information or an informal discussion, please contact Carly Wills, Team Leader, on 01752 307287
Key Responsibilities
You’ll be confident in giving information and signposting customers face to face, over the phone, online, and in writing, ensuring that services are delivered efficiently to colleagues, managers, and the public. Strong customer service skills, a professional approach, and the ability to work both independently and within a team are essential.
