Role Summary & Benefits

Grade: 3

Salary: £26,403 – £28,598

Hours: Full time, 37 hours per week (part time hours considered)

Contract length: Permanent

About Us

Dartmoor National Park Authority works in partnership with local and national stakeholders to conserve and enhance Dartmoor as a vibrant, living, working landscape and community teeming with natural beauty, wildlife and cultural heritage.

We promote opportunities for the public to understand and enjoy the special qualities of Dartmoor National Park, whilst also promoting the economic and social wellbeing of local communities.

We are now looking for two Business Support Officers to join us on a full-time, permanent basis.  However, we also welcome applications to these positions on a part-time basis to attract the best possible candidates.

This is a fantastic opportunity for an administrator with great customer focus to take their next step and join our organisation, providing support to our teams and stakeholders.

The Role

As a Business Support Officer, you will help deliver an effective and reliable business support service, providing administrative support to colleagues across the Authority.

Joining a small, busy team, you will be the first point of contact for enquiries by telephone, email and in person, dealing with these professionally and efficiently.

You will assist with preparing agendas, minute taking, processing incoming and outgoing mail as well as organising meetings and events, providing hospitality as required.

You will also provide secretarial and administrative support, when required, to the Chief Executive (National Park Officer) and Leadership Team.

You will assist with website support, as well as maintaining and updating the corporate contacts database.

You will provide administrative support to externally funded projects (e.g. Dartmoor’s Dynamic Landscapes) and other key projects/programmes.

You will also assist in the collection, collating, recording, and reporting of performance management data.

The Benefits

– Salary of £26,403 – £28,598 per annum (pro-rata if part-time)
– Generous annual leave and flexitime policies
– Membership of the Local Government Pension Scheme
– Based at Parke National Trust estate near Bovey Tracey, with free parking and café on site
– Discounts at National Park Visitor Centres
– Free parking in our car parks on Dartmoor

About You

To join us as a Business Support Officer, you will need:
– Experience of working within an office/administrative environment
– Experience preparing agendas, reports and minute taking
– Reception experience and/or providing of excellent customer service
– Excellent IT skills, including a working knowledge of MS Office applications (Word, Excel, Outlook, Teams, PowerPoint, Access)
– Experience in document management systems, databases, spreadsheets and information management
– Numeracy and literacy to GCSE level (A-C/ Level 4 and above)
– An ECDL and/or CLAIT qualification or equivalent qualification/experience

We work hard to conserve and enhance Dartmoor National Park’s natural beauty, wildlife and cultural heritage so it can continue to inspire and be enjoyed by generations to come. You’ll be playing a vital role in our work, helping to keep our teams and operations running smoothly and efficiently whilst developing your skills and experience and building a rewarding career.

These posts are, in part, made possible by the National Lottery Heritage Fund’s support for Dartmoor’s Dynamic Landscapes (DDL).
For more information about the DDL partnership programme, please visit our website: Dartmoor’s Dynamic Landscapes | Dartmoor

For further information, or to discuss the role in more detail, please contact Angela Stirland, Head of Business Support astirland@dartmoor.gov.uk

Location: Dartmoor National Park Authority, Parke, Bovey Tracey, Devon, TQ13 9JQ.
Closing date: 15 March 2026
Interview date: 26 March 2026

Dartmoor National Park Authority is a disability confident and an equal opportunities employer, values diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

So, if you’re seeking your next challenge as a Business Support Officer, please apply via the button shown.

Location:

Dartmoor National Park Authority, Parke, Bovey Tracey, Devon, TQ13 9JQ.

Closing date:

Sunday 15 March 2026 at 17:00 pm

Interview date:

Thursday 26 March 2026

Documents:

• Job Description Business Support Officer
• Person Specification Business Support Officer 
• Competency Framework
• Equal Opportunities Policy Statement

Key Responsibilities

1. To provide general administrative support to the Authority, including but not limited to:

• The preparation of agendas and minutes of meetings of the Authority its committees, working panels and steering groups.
• Provide minute taking at meetings of the Authority, its committees, sub-committees, and other meetings as required.
• To operate ICT and other office systems (including photocopying) to produce documents, including electronic filing and distribution.
• Provide website support, including the uploading of agendas, reports and minutes for public meetings of the Authority and its committees.
• Provide reception services, receiving visitors and dealing with enquiries from members of the public and staff as required.
• Provide an efficient and effective service for the processing of incoming, outgoing, and internal mail (and other deliveries)
• To assist in providing hospitality and undertake event organisation as required.
• Maintain and update the corporate contacts database.

2. Deputise and provide cover for the Business Support Officer (PA to the Chief Exec (NPO)) to provide personal secretarial and administrative services to the Chief Executive and Leadership Team; to include diary and meeting support; travel and accommodation bookings etc.

3. Maintain a register of Freedom of Information, Environmental Information Regulations and subject access requests, assisting officers in the responses and monitoring compliance.

4. To order, distribute and maintain appropriate stock levels of DNPA uniform.

5. To assist in the collection, collating, recording, and reporting of performance management data for quarterly Leadership Team and Audit & Governance meetings.

6. To be point of contact in providing administrative support to externally funded projects and programmes (e.g. Dartmoor’s Dynamic Landscapes) and other key projects/programmes (e.g. Land Use Management Group).

7. To assist and work flexibly in any corporate support function as may be required from time to time.

8. To work safely, ensuring all safety procedures and other controls identified by risk assessment are complied with and incidents reported promptly and appropriately.