Role Summary & Benefits

Full Time 37 hours per week

Help people across Devon access employment, learning and training opportunities

We are looking for a highly organised and customer-focused Economic Development Coordinator to join the Connect to Work Devon service. This exciting role will provide essential administrative and customer service support across the wider Connect to Work service in Devon, including our network of Employment and Youth Hubs.

Working as part of a supportive and passionate team, you will help ensure participants, employers, partners and stakeholders receive an excellent service while supporting the smooth day-to-day operation of the programme.

This is an excellent opportunity for someone with strong administrative skills, a positive attitude and a commitment to helping people achieve their employment goals.

About Connect to Work Devon
Connect to Work Devon supports individuals who face barriers to employment by providing tailored support to help them move towards and into sustainable work. The service works collaboratively with local partners, employers and Employment and Youth Hubs to ensure residents across Devon can access the right support at the right time.

The Role
As an Economic Development Coordinator, you will play a key role in supporting the delivery of the Connect to Work programme by:

• Providing administrative support across Connect to Work, Employment and Youth Hubs.
• Acting as a first point of contact for participants, employers and stakeholders.
• Managing enquiries by telephone, email and in person.
• Supporting referral and participant onboarding processes.
• Maintaining accurate records and databases in line with data protection requirements.
• Scheduling appointments, meetings and events.
• Supporting project reporting and performance monitoring.
• Processing documentation and maintaining case management systems.
• Assisting with the organisation of workshops, outreach events and engagement activities.
• Supporting communication activities, including distributing information and promotional materials.
• Working collaboratively with delivery staff and partners to ensure a high-quality customer experience.

About You
We are seeking someone who:

Essential Requirements

• Has experience providing administrative support within a busy environment.
• Has excellent customer service and communication skills.
• Is highly organised and able to manage competing priorities.
• Has strong IT skills, including Microsoft Office applications.
• Can maintain accurate records and handle confidential information appropriately.
• Has excellent attention to detail.
• Is able to work effectively as part of a team and independently.
• Demonstrates a commitment to equality, diversity and inclusion.

Interview Date: 3rd September 2026

For more information about the role, please contact Sarah Flower – sarah.flower@devon.gov.uk / 07812 511 806 or Debbie Stafford – debbie.stafford@devon.gov.uk / 07967 629519.

How to apply 
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click Apply Now to see further information.

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes – Working for Devon | Devon County Council
• Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK – GOV.UK (www.gov.uk).

Key Responsibilities