Role Summary & Benefits

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

Supporting Families to Thrive Together

We are looking for a committed and compassionate Family Support Worker to join our specialist Reunification Service.

This role provides practical, direct, and intensive support to children and families as they prepare for and experience reunification. Working alongside Social Workers, you will help families build the skills, routines, and confidence needed to create safe and stable home environments.

As a Family Support Worker, you will work directly with children, parents, and carers to deliver tailored interventions that strengthen family relationships and support lasting reunification outcomes.

Key Responsibilities include:

• Providing direct support to children and parents before, during, and after reunification.
• Delivering parenting and family-based interventions.
• Supporting families to establish routines, boundaries, and effective communication.
• Undertaking home visits and practical support sessions.
• Working closely with schools, health services, and community organisations.
• Monitoring progress and contributing to reunification plans.
• Helping families access community resources and support networks.
• Maintaining accurate records and reporting on outcomes.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Flexible Worker which means you can expect to work in the following way:

• 2-3 days in the office
• Works both from home and the office, depending on the task at hand.
• Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.

About You

We are looking for an individual who is passionate about supporting children and families, and who possesses the following skills and experience.

We are looking for someone who:

• Has experience working with children, young people, and families.

• Understands the challenges faced by children in care and their families.
• Has excellent communication and relationship-building skills.
• Is resilient, solution-focused, and child-centred.
• Can work flexibly and independently while contributing to a wider team.
• Holds a relevant qualification in childcare, family support, youth work, or a related field (or has equivalent experience).

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

• A rewarding opportunity to make a lasting difference to children’s lives
• A supportive and experienced team environment
• Ongoing training and professional development.
• Regular supervision and wellbeing support.
• Opportunities to contribute to innovative practice focused on reunification and permanence.
• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle scheme

Further details of our excellent rewards package can be found in our Benefits booklet.

How to Apply

If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

If you are passionate about helping families overcome challenges and achieve positive, lasting change for children, we would love to hear from you. Contact Becky Thompson, Head of Service, becky.thompson@n-somerset.gov.uk for more information.

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: Monday 14 September 2026.

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated.  We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave.  We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.