Role Summary & Benefits

Full time (part time and job share considered)

About DIAS
DIAS is the statutory service commissioned to deliver  Information Advice and Support for children and young people with SEND and their parents and carers in Devon.  We promote positive outcomes for children and young people with SEND by providing high quality, impartial information, advice and support around education, health and social care.

DIAS is a forward-looking, ambitious service with a strong commitment to continuous improvement. We are a people-focused, values-driven team that strives for excellence and works collaboratively with mutual respect at the heart of everything we do.

About the Role
We are seeking to appoint an experienced and dedicated individual to join the Devon Information Advice and Support Service (DIAS). This role offers a rewarding opportunity to provide advice and support to parents and carers of children with SEND, empowering them to play an active and informed role in decisions that affect their lives.

Key Responsibilities

• Deliver impartial, confidential information, advice, and support to parents and carers of children with SEND
• Interpret and communicate SEND legislation in a clear, accessible, and user-friendly way
• Support families to prepare for and participate confidently in a range of multi-agency meetings
• Attend meetings alongside service users to offer guidance and advocacy support where appropriate
• Work collaboratively with a range of partner agencies across education, health, and social care
• Contribute proactively to the development and delivery of the DIAS service across multiple Learning Communities in Devon

About You
You will:

• Have proven experience of working with children, young people, and families, particularly those with SEND
• Demonstrate a strong understanding of the challenges faced by children and young people with SEND and their parents/carers
• Be committed to empowering individuals to take an active role in decision-making processes
• Possess excellent written, verbal, and interpersonal communication skills
• Demonstrate strong digital skills and confidence in using a range of IT systems
• Be highly motivated, empathetic, and innovative in your approach
• Be able to work independently, manage a varied workload, and adapt flexibly to service needs
• Have the ability to travel within Devon

Why Join Us?

• Opportunity to make a meaningful difference in the lives of children, young people, and families
• Supportive and collaborative working environment
• Commitment to professional development and continuous improvement

Additional Information
The role is based at Great Moor House with opportunities for some home working. There will also be requirement to travel within the Devon County Council Area to meet service needs.

Interview Date: 13/07/2026

For an informal discussion please contact Amy Carey-Jones amy.carey-jones@devon.gov.uk

How to apply 
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click Apply Now to see further information.

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• Happy to Talk Flexible Working – The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK – GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.

Key Responsibilities