Role Summary & Benefits

The Role

We are seeking a dedicated and experienced Mobile Library Driver/Assistant to join our Libraries and Communities team. The Libraries and Communities team are responsible for public library services across North Somerset.

In this role you will, under the general supervision of the Mobile Library supervisor, drive the Mobile Library and carry out tasks required to deliver library services to our rural areas while the regular driver is unavailable.

About You

We are looking for an individual who is passionate about library services, and who possesses the following skills and experience:

Essential Criteria:

• A clean, current LGV driving licence and evidence of CPC (Certificate of Professional Competence), or willingness to undertake this training.
• Practical experience in driving large vehicles and maintaining safe systems of work.
• Strong customer care skills with the ability to engage with a diverse range of people.
• Experience using computers and technology, including databases, email, and Microsoft Office.
• Ability to work flexibly, using your own initiative, and respond appropriately to challenging situations.
• Awareness of health and safety, data protection, and information governance policies

Desirable Criteria:

• Experience working in a library or community service environment.
• Knowledge of library systems and procedures.

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled and Neurodiverse, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle schemes

Key Responsibilities

• Safely drive the Mobile Library vehicle in compliance with road transport laws and health and safety regulations.
• Conduct vehicle safety checks, ensuring it is in a fit and serviceable condition.
• Assist customers in accessing library services, including borrowing and returning materials, and providing information or referrals to other services.
• Administer and maintain records of library materials, including issuing and returning items using the Library Management System.
• Promote library services and engage with the community to encourage greater use of the facilities.
• Handle cash and other receipts, ensuring accurate recording and balancing in line with council procedures.
• Ensure the good order and tidiness of the Mobile Library, including shelving and organising materials.
• Compile and maintain statistics as required.