Role Summary & Benefits

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About the role

As the Operations Team Leader within our Parking Services team, you will ensure the safe, efficient and customer-focused operation of car parks across East Devon. You will lead and support a team of Civil Enforcement Officers, providing day-to-day supervision, managing rotas, and ensuring consistent enforcement coverage.

No two days will be the same.  You will oversee the upkeep and operation of car parks across the district, working with contractors and partners to keep everything running smoothly. Alongside this, you will respond to enquiries, use data to spot opportunities for improvement, and help shape how our parking services develop in the future—making a real difference to our communities.

Click on the link to find out more about Working at East Devon District Council

Key Responsibilities

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About you We are looking for a proactive and organised individual with strong leadership skills and a passion for delivering excellent customer service. You will be confident supervising a team, able to work on your own initiative, and capable of making sound decisions in a busy operational environment. You will have excellent communication skills, strong attention to detail, and the ability to remain calm and adaptable when dealing with changing priorities or challenging situations. Good IT skills are essential, and experience in operational or team management would be advantageous. A valid driving licence is required to travel across the district.