Customer Service Assistant

Closing Date: 07/10/2025

Post Number: 2025105

Category


Leisure & Tourism

Contract Type


Fixed Term

Salary


£13.26- £13.47 per hour

Location


cullompton

Role Summary & Benefits


Customer Service Assistant

Active Cullompton

Six Months Fixed Term Contract

Part Time

£13.26 – £13.47 per hour

 15.83 hours per week

Are you looking for your next challenge?  Do you want a role that is rewarding? We have an exciting opportunity for a Leisure Customer Service Assistant to join the team at Active Cullompton.

At Active Cullompton our benefits include:

  • Competitive rate of pay
  • Paid holiday and sickness pay
  • Discounted use of all our leisure facilities
  • Free uniform and DBS check
  • Eligible to join our pension scheme
  • Full training provided with opportunities for cross site working

As a Leisure Customer Service Assistant you will:

  • Be based around the reception area and enjoy making a difference to every person who walks through our doors, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
  • Answer the phones, process bookings and payments through our computer system.
  • Answer any queries, provide advice, information and help our customers of all ages by providing a high level of customer focussed service delivery. 

About you:

  • Warm and welcoming personality
  • Have a “can do” attitude and a real focus on great customer service
  • Must take pride in your work, always be punctual, organised and totally reliable
  • A great communicator
  • A team player
  • Be computer literate and be able to learn and retain new information

Key Responsibilities


Customer Service Assistant

Active Cullompton

Six Months Fixed Term Contract

Part Time

£13.26 – £13.47 per hour

 15.83 hours per week

Are you looking for your next challenge?  Do you want a role that is rewarding? We have an exciting opportunity for a Leisure Customer Service Assistant to join the team at Active Cullompton.

At Active Cullompton our benefits include:

  • Competitive rate of pay
  • Paid holiday and sickness pay
  • Discounted use of all our leisure facilities
  • Free uniform and DBS check
  • Eligible to join our pension scheme
  • Full training provided with opportunities for cross site working

As a Leisure Customer Service Assistant you will:

  • Be based around the reception area and enjoy making a difference to every person who walks through our doors, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
  • Answer the phones, process bookings and payments through our computer system.
  • Answer any queries, provide advice, information and help our customers of all ages by providing a high level of customer focussed service delivery. 

About you:

  • Warm and welcoming personality
  • Have a “can do” attitude and a real focus on great customer service
  • Must take pride in your work, always be punctual, organised and totally reliable
  • A great communicator
  • A team player
  • Be computer literate and be able to learn and retain new information

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