You are a motivated, organised and proactive individual who takes pride in delivering safe, high-quality accommodation and services. You will have experience working within housing, property compliance, asset management, homelessness services or a related environment and understand the importance of balancing regulatory compliance with excellent customer service.

You will be confident managing a varied workload, coordinating multiple stakeholders and working independently to resolve issues. With strong communication and interpersonal skills, you will be able to build effective relationships with residents, accommodation providers, contractors and colleagues, ensuring problems are identified early and resolved efficiently.

You will have a keen eye for detail, be comfortable analysing information and maintaining accurate records, and be able to provide assurance that statutory and regulatory requirements are being met. Above all, you will demonstrate a positive, solution-focused attitude, strong organisational skills and a genuine commitment to supporting vulnerable households and improving outcomes for residents.

Educated to A-level or equivalent, or a demonstrably good level of numeracy and literacy gained through relevant 2 years experience.
A formal housing qualification or training around the
management of temporary accommodation.
Working knowledge of Health and Safety requirements in providing accommodation and supporting vulnerable people.
Understanding of KPIs and ability to assess and verify data is factual.
Understanding and commitment to the principles of equality and diversity and their application to the asset maintenance function
Experience of working with homelessness and vulnerable clients or a similar challenging client group.
Experienced in liaising with other statutory and voluntary agencies.
Experience of using Microsoft windows packages and client information systems on a frequent basis.
General high standard of verbal and written communication, including the ability to create and write well-structured letters and reports.

Ability to communicate effectively and appropriately to a variety of audiences including the production of analytical reports
Ability to coordinate contractors across a range of disciplines

You are a motivated, organised and proactive individual who takes pride in delivering safe, high-quality accommodation and services. You will have experience working within housing, property compliance, asset management, homelessness services or a related environment and understand the importance of balancing regulatory compliance with excellent customer service.

You will be confident managing a varied workload, coordinating multiple stakeholders and working independently to resolve issues. With strong communication and interpersonal skills, you will be able to build effective relationships with residents, accommodation providers, contractors and colleagues, ensuring problems are identified early and resolved efficiently.

You will have a keen eye for detail, be comfortable analysing information and maintaining accurate records, and be able to provide assurance that statutory and regulatory requirements are being met. Above all, you will demonstrate a positive, solution-focused attitude, strong organisational skills and a genuine commitment to supporting vulnerable households and improving outcomes for residents.

What next?

If we sound like the right fit for you and you feel like the right fit for us we would welcome your application. Please click on the Apply button at the bottom of this page.

Alternatively if you would like to find out more about the post, the team or working with us at the Council please contact Edmund Barrett,Asset Compliance Lead at edmund.barrett@exeter.gov.uk

We reserve the right to close any vacancy before the closing date if enough applications are received.

Our commitment

At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve.

To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.

We are also proud to be a Disability Confident Employer and have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.