Role Summary & Benefits

Bradford on Avon has a rich community culture and is an attractive, historic town. Bradford on Avon Town Council is dedicated to building a community where everybody is able to participate in and contribute to a successful community.

A number of events in the town are organised by the Council, while others are organised by community groups or other organisations, in some cases with the support of the Council. It is the Council’s view that events serve to bring communities together, build healthy relationships, create a ‘feel good’ environment, and provide residents with memories that enhance their mental wellbeing. Furthermore, events provide a boost to the local economy and enhance a town’s identity.

The town council is responsible for venues, buildings and facilities across Bradford on Avon. These include St Margaret’s Hall and the community centre; the town centre public toilets; and buildings in the town’s parks and green spaces.

The post holder will help to manage these facilities – ensuring that they are well managed and maintained, in line with council strategies and standards.

The post holder will need to be well organised, highly committed and enjoy the challenges of working to meet strict deadlines, combining a high degree of initiative with a practical approach to provide the services required by the events, shows and meetings held at town council venues. With offering a high degree of customer care and ensures that the buildings are managed and maintained and complying with the needs of the premises license.

Key Responsibilities

Main duties and responsibilities:

– Support and oversee events and bookings in council venues, including access to the buildings, ensuring that all equipment brought in by hirers/users conforms to current regulations.
– To act as Licensee and to act as Licensee Holder for all licenses. To obtain and maintain all necessary licenses ensuring that all are in place and kept up to date
– Complete practical building and facilities checks, assisting with general ongoing maintenance and upkeep of venues, overseeing contractors when on site.
– Work with colleagues to promote and market St Margaret’s Hall as a town venue.
– Support the day to day management the council’s venues, building and facilities
– To ensure that venues are set up in line with recognised regulations and agreed customer requirements.
– Assisting the hirers technical needs and ensuring all the venues health and safety policies and procedures are followed at all times.
– Provide technical support, e.g., sound installation, a/v & projection set-up as required.
– Supervise the public on site when required, ensuring that good order is maintained and that no damage is done to the fabric or reputation of the venues, going through the checklist to ensure that the services are in place to the customers satisfaction.
– Identifying practical requirements and building safety procedures with hirers and users, including fire procedures
– Ensure that the council facilities are managed within the principle, “Do no harm” to prevent, reduce and control our actions to protect the environment, for both immediate gain and long-term benefits for the generations that follow.
– To deal with customer enquiries and complaints in a polite and helpful manner and refer to the line manager if necessary.
– Brief staff, volunteers and contractors (for instance security, if appropriate) prior to events
– To ensure that adequate records are maintained of essential maintenance checks
– The duties and responsibilities of the post are not restrictive, and the post holder may be required to undertake other duties from time to time. Any such duties should not however, substantially change the general character of the post.